Privacy Policy

Welcome to OZ Directory (ozdirectory.au). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access or use our website and services. By using our website, you agree to the practices described in this policy.

1. Who We Are

OZ Directory is an Australian-based business directory platform headquartered in Melbourne. We provide an online space for local businesses (excluding adult or pornographic content) to list their services and improve visibility to potential customers across Australia.

2. Information We Collect

We may collect the following types of information when you use our website:

  1. Personal Information
  • Full name
  • Email address
  • Phone number
  • Business name and address
  • ABN or ACN (where applicable)
  • Payment details (if listing plans are paid)
  1. Non-Personal Information
  • Browser type and version
  • Operating system
  • IP address
  • Website usage data (pages visited, time spent on pages, etc.)
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

Your information may be used for the following purposes:

  • To register and manage your business listing
  • To communicate with you regarding your listing, enquiries, or customer support
  • To process payments for any paid listings or services
  • To improve website performance and user experience
  • To ensure compliance with our Terms of Use and applicable laws
  • To prevent fraudulent or unauthorised activity

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your data with:

  • Third-party service providers assisting us in delivering our services (e.g., hosting providers, email delivery services)
  • Legal and regulatory authorities if required by law or in response to valid legal requests
  • Payment processors to facilitate transactions (note: payment details are not stored by us)

5. Data Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. This includes the use of SSL encryption, secure hosting environments, and restricted access to personal data.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we securely delete or anonymise it.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information (subject to legal and contractual obligations)
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications at any time

To exercise any of the above rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their respective privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have unintentionally collected such data, please contact us immediately.

10. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with the revised date. Your continued use of the site after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us.